Virginie Dupin Joins Foundever as Chief Marketing Officer

Foundever has appointed Virginie Dupin as its new Chief Marketing Officer (CMO), strengthening the company's executive leadership team as it continues to expand its position as a global leader in customer experience services.

Virginie announced the move on LinkedIn, sharing her excitement about joining Foundever after spending years building and scaling marketing functions for high-growth B2B technology and SaaS companies. She described the opportunity as a new chapter in her career and highlighted Foundever's global scale, customer-centric focus, and human-first approach as key factors behind her decision.

Foundever supports some of the world's leading brands in transforming customer interactions across multiple channels, operating in 45 countries and delivering services in more than 60 languages. As organizations increasingly prioritize customer experience as a competitive differentiator, the role of marketing leadership has become critical in shaping brand perception, customer engagement, and long-term business growth.

In her new role, Virginie will lead the company's global marketing strategy, helping strengthen its brand, market positioning, and customer engagement initiatives. Her extensive experience in high-growth environments is expected to support Foundever's continued expansion and innovation across international markets.

She also expressed gratitude to Foundever Co-Founders Laurent Uberti and Olivier Camino for their trust, while acknowledging the teams and colleagues who contributed to her professional journey, including her time at Mirakl.

The appointment reflects a broader trend across the customer experience industry, where organizations are increasingly investing in strategic marketing leadership to navigate evolving customer expectations, digital transformation initiatives, and competitive global markets.

 

About Foundever

Foundever is a global customer experience (CX) solutions provider that helps organizations transform how they engage with customers across digital and human channels. Operating in 45 countries and supporting more than 60 languages, the company works with leading brands worldwide to deliver customer service, sales, technical support, and digital experience solutions at scale.