Mary Poppen joins Perceptyx as Chief Customer Officer

Mary Poppen has joined Perceptyx as Chief Customer Officer, marking a leadership move focused on strengthening customer engagement and accelerating product-led transformation across its enterprise customer base.

Mary described the move as a return to her roots in customer leadership, working closely with CEO Ross Wainwright and the Perceptyx team. The appointment comes at a time when the company is expanding its focus on AI-driven HR technology and employee experience transformation.

In this role, she will focus on helping customers drive adoption, realize value from the platform, and accelerate business outcomes through people-centric transformation initiatives. The emphasis on customer activation aligns with broader industry shifts toward AI-enabled HR systems designed to influence measurable organizational change.

Perceptyx operates in the employee experience and people analytics space, where organizations are increasingly investing in technologies that connect employee feedback, engagement, and business performance outcomes.

The appointment signals continued investment in customer-facing leadership as Perceptyx looks to deepen partnerships and strengthen its position in the evolving HR technology landscape.

About Company:

Perceptyx is a people analytics and employee experience platform that helps organizations measure, understand, and improve employee engagement and organizational performance.