Eric Din Elevated to Senior Vice President, Growth & Alliances at Medallia

Medallia has promoted Eric Din to Senior Vice President, Growth & Alliances, expanding his leadership responsibilities as the company continues to strengthen its enterprise growth strategy and global partner ecosystem.

Announcing the promotion on LinkedIn, Eric shared that his expanded role brings together several strategic areas central to Medallia's continued growth, including enterprise go-to-market execution, industry expertise, strategic partnerships, and customer experience innovation.

Leading Enterprise Growth and Strategic Alliances

In his new role, Eric will lead one of Medallia's most important enterprise growth programs, focused on identifying successful go-to-market strategies across major customer engagements and scaling those best practices throughout the organization.

He will also continue leading Medallia's Global Alliances organization, overseeing relationships with consulting, implementation, reseller, and technology partners that help customers maximize the value of the company's experience management platform.

Expanding Industry Expertise

Beyond partnerships, Eric will lead Medallia's team of Industry Executives, bringing together expertise across sectors including financial services, retail, healthcare, hospitality, automotive, public sector, and employee experience.

His expanded responsibilities reflect Medallia's focus on combining deep industry knowledge with strategic partnerships to help organizations improve customer and employee experiences at scale.

Looking Ahead

Eric expressed his appreciation to Medallia's leadership for the trust placed in him and acknowledged the customers, partners, and colleagues who continue to contribute to the company's growth.

His promotion underscores Medallia's continued investment in leadership capable of driving enterprise expansion, strengthening ecosystem partnerships, and advancing the future of customer experience.

About Medallia

Medallia is an experience management company that helps organizations capture and analyze customer and employee feedback to improve business performance. Its AI-powered platform enables enterprises to deliver personalized experiences, drive operational improvements, and make data-informed decisions across every stage of the customer journey.