DemandScience Promotes Marrissa McKie to Director of Customer Experience, North America

DemandScience has promoted Marrissa McKie to Director of Customer Experience, North America, recognizing her contributions to the organization and reinforcing its commitment to delivering exceptional customer experiences across the region.

In her new role, Marrissa will lead the company's customer experience strategy in North America, focusing on strengthening customer advocacy, enhancing engagement across every touchpoint, and scaling customer success initiatives as DemandScience continues its growth.

Expanding Customer Experience Leadership

As Director of Customer Experience, North America, Marrissa will oversee initiatives designed to improve customer outcomes while ensuring a consistent and customer-centric experience throughout the client lifecycle. Her leadership will play an important role in supporting DemandScience's continued expansion and long-term customer relationships.

Reflecting on her promotion, Marrissa expressed excitement about the opportunity to lead the company's CX strategy and thanked senior leaders and colleagues for their trust, mentorship, collaboration, and ongoing support.

Supporting DemandScience's Growth

Marrissa also acknowledged the leadership of Mary Clare D., along with colleagues Andrea Kaylor and Daniel Barrow, crediting their guidance and partnership throughout her journey. She further recognized her team for helping create a collaborative environment that continues to drive customer success.

Looking Ahead

As organizations increasingly prioritize customer retention and experience as key growth drivers, Marrissa's expanded leadership role positions DemandScience to further strengthen customer advocacy and deliver greater value to clients across North America.

About DemandScience

DemandScience is a global B2B demand generation company that helps technology organizations accelerate revenue growth through data-driven marketing, demand generation, content syndication, and sales intelligence solutions. The company supports enterprise organizations with customer acquisition, pipeline acceleration, and go-to-market strategies.