Srikanth Akkiraju Appointed Chief Transformation Officer at ServiceNow

Srikanth Akkiraju has been appointed as Chief Transformation Officer at ServiceNow. In this role, he will partner with global enterprises to lead large-scale transformation initiatives, with a focus on AI-driven customer engagement and enabling organizations to transition into agentic enterprises.

His mandate includes reimagining operating models, aligning leadership priorities, and building capabilities that sustain long-term transformation. The appointment reflects the growing importance of integrating AI into enterprise workflows while driving holistic organizational change.

Srikanth joins ServiceNow with extensive leadership experience from Philips, where he held several senior roles including Global Chief Information Officer (Commercial) and Global Chief Digital & Information Officer for Healthcare Informatics. During his tenure, he led large-scale digital initiatives and played a key role in advancing data-driven transformation across the organization.

With deep expertise in digital transformation, enterprise IT, data, and analytics, along with a strong track record of driving innovation and organizational change, Akkiraju is well positioned to lead transformation initiatives at a global scale.

About ServiceNow:
ServiceNow is a leading enterprise software company that provides cloud-based platforms to help organizations automate workflows, improve efficiency, and deliver better digital experiences. The company continues to invest in AI and automation to enable next-generation enterprise transformation.

About Srikanth Akkiraju:
Srikanth Akkiraju is a seasoned technology and transformation leader with extensive experience in enterprise IT, digital transformation, and data-driven innovation. He has led large-scale initiatives across global organizations, focusing on driving sustainable business impact.