CXO MovesLeadership & Strategy
ServiceNow Appoints Kulwant Singh as Area Vice President, Sales for Manufacturing, Retail & Distribution in India
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ServiceNow has appointed Kulwant Singh as Area Vice President, Sales, where he will lead the company's Manufacturing, Retail & Distribution (MRD) business in India.
The appointment strengthens ServiceNow's enterprise leadership team as organizations across manufacturing, retail, and distribution accelerate investments in AI-powered workflows, automation, and digital transformation.
Bringing More Than Two Decades of Enterprise Leadership
Announcing the move on LinkedIn, Kulwant described the role as the beginning of an exciting new chapter following a career spanning more than 26 years across the enterprise technology industry.
Before joining ServiceNow, he spent several years at SAP, where he led business growth initiatives, built high-performing sales organizations, and partnered with customers on large-scale transformation programs. Reflecting on his tenure, Kulwant expressed gratitude for the leaders, colleagues, customers, and teams who contributed to his professional journey and the lasting relationships formed along the way.
Accelerating AI-Driven Enterprise Transformation
Kulwant joins ServiceNow at a time when enterprises are fundamentally rethinking how work gets done through AI and intelligent automation.
He highlighted the opportunity to help organizations modernize operations using ServiceNow's AI-powered platform, enabling customers to streamline workflows, improve productivity, and deliver measurable business outcomes across manufacturing, retail, and distribution.
As enterprises continue integrating AI into core business processes, leaders who can bridge technology strategy with operational execution are becoming increasingly important to driving long-term transformation.
Looking Ahead
As Area Vice President, Sales, Kulwant will work closely with customers, partners, and internal teams to expand ServiceNow's presence across India's manufacturing, retail, and distribution sectors.
His appointment reflects ServiceNow's continued investment in experienced enterprise leaders who can help organizations harness AI and intelligent workflows to improve efficiency, accelerate innovation, and support sustainable business growth.
About ServiceNow
ServiceNow is a leading enterprise software company that helps organizations automate workflows, improve operational efficiency, and accelerate digital transformation. Its AI-powered platform connects people, processes, data, and systems to enable better business outcomes across IT, customer service, HR, finance, manufacturing, and other enterprise functions.