CXO MovesLeadership & Strategy
Regina Quartey Joins Merkle as Director of Corporate Strategy and Operations (EMEA)
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Merkle has appointed Regina as Director of Corporate Strategy and Operations (EMEA), further strengthening its leadership team as the company continues to help organizations accelerate digital transformation and customer-centric innovation across the region.
Regina shared the news on LinkedIn, expressing her excitement about joining the dentsu Group and beginning a new chapter with Merkle. She noted that she will work closely with Holden Bale and the global leadership team to advance strategic initiatives spanning business transformation, customer experience, data, and global enablement.
In her new role, Regina will help shape strategic priorities that enhance operational excellence while supporting transformation initiatives across the EMEA region. By bringing together corporate strategy, operational execution, and customer-focused innovation, she will contribute to helping organizations navigate an increasingly digital and data-driven business landscape.
Her appointment comes at a time when enterprises are accelerating investments in artificial intelligence, digital transformation, and customer experience. As organizations seek to translate these investments into measurable business outcomes, leadership that effectively aligns long-term strategy with operational execution has become increasingly important.
Working alongside Merkle's leadership team, Regina will support initiatives designed to strengthen business transformation capabilities, improve customer experiences, and advance data-driven decision-making across the organization. Her role also reflects the company's continued investment in building scalable capabilities that help clients adapt to evolving market demands.
Reflecting on her appointment, Regina thanked Greg Hall and Emily Dunne for their support throughout the recruitment process, describing the experience as empowering and expressing her enthusiasm for the opportunities ahead.
Her appointment reinforces Merkle's commitment to expanding its strategic leadership capabilities as businesses across EMEA continue to modernize operations, embrace AI-powered innovation, and deliver more personalized customer experiences.
About Merkle
Merkle, a dentsu company, is a leading customer experience management (CXM) organization that combines data, technology, and creativity to help organizations deliver personalized customer experiences. Through expertise in digital transformation, analytics, cloud technologies, and customer engagement, Merkle partners with global brands to accelerate growth and deliver measurable business outcomes.