CXO MovesLeadership & Strategy
Regina Quartey Joins Merkle as Director of Corporate Strategy and Operations (EMEA)
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Regina announced the news on LinkedIn, sharing her excitement about joining the dentsu Group and beginning a new chapter with Merkle. In her new role, she will work alongside Holden Bale and the global leadership team to advance strategic initiatives spanning business transformation, customer experience, data and global enablement.
Driving Strategy and Operational Excellence
As Director of Corporate Strategy and Operations (EMEA), Regina will help shape strategic priorities that strengthen operational excellence and accelerate transformation initiatives across the region. Her role brings together strategy, operations and customer-centric innovation to help organizations adapt to an increasingly digital and data-driven business environment.
With enterprises continuing to invest in AI, digital transformation and customer experience, leadership that aligns business strategy with operational execution is becoming increasingly critical. Regina's appointment reflects Merkle's continued focus on delivering measurable business outcomes for its clients across EMEA.
A New Chapter with Merkle and dentsu
Joining Merkle, part of the dentsu Group, marks an exciting new chapter in Regina's career. In her announcement, she expressed her enthusiasm for working with Holden Bale and the global leadership team to help drive business transformation, customer experience, data strategy and global enablement across the organization.
She also thanked Greg Hall and Emily Dunne for their support throughout the recruitment process, describing the experience as empowering and expressing her excitement for the journey ahead.
Looking Ahead
As organizations across industries continue to modernize their operations and customer engagement strategies, Merkle remains focused on helping clients unlock greater value through data, technology and transformation. Regina's appointment further strengthens the company's leadership team as it continues to deliver innovative, customer-first solutions across the EMEA region.
About Merkle
Merkle, a dentsu company, is a leading customer experience management (CXM) organization that combines data, technology and creativity to help organizations deliver personalized customer experiences. The company partners with global brands to accelerate digital transformation, optimize customer engagement and drive measurable business outcomes.