Ramon Jones joins Cleveland Clinic as Global Chief Marketing Officer

Cleveland Clinic has appointed Ramon Jones as Global Chief Marketing Officer, bringing new marketing leadership to one of the world's leading healthcare organizations.

Ramon announced the appointment after completing his first week in the role, describing the opportunity as a new chapter and highlighting Cleveland Clinic's global community of more than 83,000 caregivers.

His mandate will focus on strengthening the Cleveland Clinic brand, deepening its connection with patients and communities, and communicating its work to audiences around the world.

Leading global marketing strategy

As Global Chief Marketing Officer, Ramon will help shape Cleveland Clinic's global marketing strategy across its healthcare ecosystem.

The role brings together brand building, patient engagement and storytelling, with the objective of communicating Cleveland Clinic's work across care, research and medical education.

For a healthcare organization operating across markets, maintaining a consistent global brand while remaining relevant to local patients and communities creates a distinct marketing challenge.

Connecting the brand with patients and communities

A key focus of Ramon's new role will be strengthening Cleveland Clinic's connection with patients and communities.

Healthcare marketing increasingly extends beyond traditional brand communications, with patients looking for accessible information, trusted institutions and meaningful engagement throughout their healthcare journeys.

Ramon's mandate will include helping Cleveland Clinic communicate its expertise and mission in ways that resonate with audiences while reinforcing the organization's broader brand.

Telling Cleveland Clinic's story globally

Ramon will also focus on sharing Cleveland Clinic's story around the world.

That story spans patient care, research and medical education, giving the marketing organization a broad range of work to communicate across global audiences.

The challenge will be bringing those different areas together through a clear and consistent narrative while reflecting the scale and diversity of Cleveland Clinic's operations.

Marketing within a global healthcare organization

Ramon joins Cleveland Clinic at a time when healthcare organizations are placing increasing importance on how they communicate with patients, communities and broader audiences.

His global marketing remit provides an opportunity to connect brand strategy with the organization's clinical, research and educational work, while helping ensure those efforts are understood across markets.

The role also positions marketing as an important link between Cleveland Clinic's institutional reputation and the experiences of the people it serves.

A new chapter at Cleveland Clinic

Ramon's arrival marks a new chapter for both the marketing organization and his own career.

With more than 83,000 caregivers worldwide contributing to Cleveland Clinic's mission, his role comes with a broad platform for building brand awareness and strengthening relationships with patients and communities.

As he begins his tenure, the focus will be on partnering with the organization to build on its brand, communicate its impact and share its story with audiences around the world.

About Cleveland Clinic

Cleveland Clinic is a nonprofit, multispecialty academic medical center that provides clinical care, conducts medical research and offers education and training for healthcare professionals. Its network includes locations and caregivers serving patients across the United States and internationally.