EJADA has appointed Amr Al-Saar as Chief Managed Services Officer, strengthening its executive leadership team as the company continues its transformation and expands its managed services capabilities across the Middle East.

In his new role, Amr Al-Saar will lead the development of a next-generation managed services organization designed to move beyond traditional IT support and become a strategic partner that helps clients improve resilience, agility, and long-term business performance.

Building the Future of Managed Services

Amr Al-Saar joins EJADA at a time when enterprise managed services are undergoing significant transformation, driven by artificial intelligence, automation, and intelligent operations.

His mandate is to build a modern managed services organization that enables clients to move beyond maintaining infrastructure toward creating intelligent digital platforms that continuously optimize business performance.

Rather than focusing solely on operational uptime, the vision is centered on helping organizations innovate faster, improve operational efficiency, and generate measurable business value.

AI Reshaping Enterprise Operations

Reflecting on the changing technology landscape, Amr Al-Saar highlighted the industry's shift from reactive support models to AI-driven, predictive operations.

Organizations increasingly expect technology partners to provide more than infrastructure management. Modern managed services are evolving toward intelligent platforms powered by automation, predictive analytics, and AI that enable continuous optimization while supporting business transformation initiatives.

This evolution is also changing how service success is measured, moving from traditional service-level agreements (SLAs) toward business outcomes that demonstrate tangible value creation.

Driving Operational Excellence Across the Middle East

At EJADA, Amr Al-Saar will focus on embedding artificial intelligence, automation, and operational excellence into the company's managed services portfolio.

Working closely with customers, partners, and internal teams, he aims to build scalable service capabilities that help organizations strengthen resilience, accelerate innovation, and create sustainable competitive advantage in an increasingly digital economy.

His appointment reflects EJADA's continued investment in delivering intelligent managed services that align technology operations with broader business objectives.

As enterprises across the Middle East continue accelerating digital transformation and AI adoption, demand is growing for managed services providers capable of delivering strategic business outcomes alongside operational excellence.

With Amr Al-Saar leading the managed services organization, EJADA is positioning itself to help clients navigate this next phase of AI-enabled transformation through smarter operations, continuous innovation, and long-term value creation.

About EJADA

EJADA is a leading digital transformation and information technology services company serving organizations across the Middle East. The company delivers consulting, systems integration, managed services, cybersecurity, cloud, data, and AI solutions that help enterprises modernize operations, accelerate innovation, and achieve sustainable business growth.