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TEAM International Launches TEAMCX to Accelerate SitecoreAI-Powered Customer Experience Across Latin America
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TEAM International has launched TEAMCX, a dedicated digital customer experience business focused on Latin America and built on SitecoreAI, expanding the companies' partnership around AI-powered digital experience transformation.
The announcement was shared by Eric Stine, Chief Executive Officer at Sitecore, who highlighted the partnership's shared focus on combining technology with regional expertise to help organizations turn digital investments into measurable customer outcomes.
Building a Dedicated CX Business for Latin America
TEAMCX is designed to bring together TEAM International's regional delivery capabilities with Sitecore's digital experience technology, creating a dedicated offering for organizations looking to modernize customer engagement across Latin America.
TEAM International has more than 20 years of experience in the region and operates across key Latin American markets, including Colombia, Mexico, Brazil and Argentina.
The company is also a Sitecore Platinum Partner and the exclusive reseller of Sitecore solutions in those four markets, providing an established foundation for the new business.
Combining AI, Technology and Local Expertise
The partnership reflects a broader shift in digital customer experience, as enterprises look to combine AI capabilities with deeper customer understanding and localized execution.
TEAMCX will focus on helping organizations reach and engage customers more effectively by combining SitecoreAI with TEAM International's understanding of regional markets, customers and business environments.
For enterprises operating across Latin America, the combination is intended to provide both the technology infrastructure and local expertise needed to translate digital experience investments into business outcomes.
Expanding the Sitecore Ecosystem
The launch also strengthens Sitecore's partner ecosystem in Latin America as the company continues expanding its AI-powered digital experience capabilities.
With TEAM International's established presence across the region and its long-standing relationship with Sitecore, TEAMCX provides a dedicated vehicle for bringing SitecoreAI capabilities to more organizations across Latin American markets.
Looking Ahead
The launch of TEAMCX highlights the growing importance of partnerships that combine AI technology with market-specific expertise.
As businesses across Latin America continue investing in digital customer experiences, TEAM International and Sitecore will look to build on their existing relationship through TEAMCX and help organizations create more connected, personalized and outcome-focused customer journeys.
About TEAM International
TEAM International is a global technology and digital services company with more than 20 years of experience helping organizations build and modernize technology capabilities. The company has deep roots across Latin America and provides software development, digital transformation and technology services to organizations worldwide.
About Sitecore
Sitecore is a global digital experience platform company providing AI-powered solutions for content, digital experience, commerce and customer engagement. Its technology helps organizations create, manage and deliver personalized digital experiences across channels.