Maggie Carney Promoted to VP, Customer Success at Rokt

Maggie Carney has been promoted to Vice President, Customer Success at Rokt, marking an important leadership milestone as the company continues expanding its customer engagement and success initiatives globally.

Sharing the announcement on LinkedIn, Maggie expressed excitement about beginning the new role and continuing her journey with the organization in an expanded leadership capacity.

In her new position, she will oversee customer success strategies focused on strengthening client relationships, driving long-term customer value, and supporting growth across Rokt’s expanding partner and customer ecosystem.

The promotion reflects Rokt’s continued investment in customer-centric leadership as brands increasingly prioritize personalized engagement, retention, and measurable customer experience outcomes in the evolving ecommerce and marketing technology landscape.

Carney has played a key role in supporting customer growth and engagement initiatives during her tenure at the company and now steps into a broader leadership role focused on scaling customer success operations and strategic partnerships.

Strengthening Customer-Centric Growth Strategy

As businesses increasingly focus on customer lifetime value and personalized digital experiences, customer success functions continue to become central to long-term growth strategies across technology companies.

Maggie’s promotion highlights Rokt’s focus on deepening customer relationships while continuing to scale its ecommerce technology and engagement platform globally.

 

About Rokt

Rokt is an ecommerce technology company that enables brands to deliver personalized and relevant customer experiences during transaction moments. The company works with global brands to drive engagement, loyalty, and revenue growth through AI-powered relevance technology.

 

About Maggie Carney

Maggie Carney is a customer success and business growth leader with experience in client engagement, strategic partnerships, and customer lifecycle management. She focuses on helping organizations strengthen customer relationships and drive long-term business impact through customer-centric strategies.