Leyla Elif Aksoy Appointed CEO of ServiceNow Denmark

ServiceNow has appointed Leyla Elif Aksoy as CEO of ServiceNow Denmark, placing her at the helm of the company's Danish operations as organisations accelerate digital transformation and AI adoption.

Leyla takes on the role with a focus on strengthening relationships with ServiceNow's Danish employees, customers, and partner ecosystem while supporting the company's continued growth in the market.

Her appointment comes at a time when enterprises are increasingly looking to connect digital workflows, automation, and AI to improve operational performance.

Leading ServiceNow's Danish Operations

As CEO of ServiceNow Denmark, Leyla will lead the company's local business and work closely with customers and partners across the market.

Her immediate priorities include engaging with the Danish team, understanding customer requirements, and strengthening collaboration across ServiceNow's partner ecosystem.

The role places her at the centre of ServiceNow's efforts to help Danish organisations modernise how work gets done through connected workflows and technology.

Advancing Digital and AI Transformation

ServiceNow has positioned its platform around helping organisations connect people, processes, systems, and AI through enterprise workflows.

For Danish businesses, the growing adoption of AI is creating new opportunities to automate processes and improve productivity while maintaining greater visibility and control across operations.

Leyla's leadership will come as organisations assess how these technologies can translate into practical operational outcomes.

Strengthening Customer and Partner Engagement

A key part of Leyla's mandate will be building closer relationships with ServiceNow's customers and partners in Denmark.

She has highlighted her intention to spend time in the field, meeting teams, customers, and partners to understand their priorities and identify opportunities to collaborate.

This customer-led approach will be important as enterprises move from experimentation with AI toward broader implementation across business functions.

Building the Next Chapter in Denmark

Leyla succeeds into the role with a clear focus on collaboration and local engagement.

She has acknowledged Marielle Lindgren for her trust, leadership, and support, while outlining an ambition to work closely with the Danish ServiceNow team to shape the company's next phase in the market.

Her leadership will also involve working with the wider partner ecosystem to support organisations navigating increasingly complex digital and AI transformation programmes.

Looking Ahead

Leyla's appointment gives ServiceNow a new leadership focus for Denmark as enterprise demand for workflow automation and AI-enabled operations continues to grow.

With responsibility for the Danish business, she will focus on bringing together employees, customers, and partners around ServiceNow's technology strategy while driving local business impact.

Her emphasis on being close to the market signals a leadership approach centred on listening, collaboration, and practical customer outcomes.

About ServiceNow

ServiceNow is an enterprise technology company that provides a cloud-based platform for digital workflows, helping organisations connect people, processes, systems, and technology across the enterprise. The company's platform is used across areas including IT, customer service, employee workflows, security, and other business operations, with AI increasingly integrated into its technology portfolio.